Last updated: August 2026
When you request a quote, we collect name, email, phone, company, product interest, and project details you choose to share. Server logs may include IP address and browser type for security.
We use inquiry data to respond to specification questions, prepare documentation packs, and improve project support. We do not sell personal data.
Data may be shared with regional Hansgrohe affiliates, authorized distributors, or service providers who process inquiries under confidentiality obligations.
Inquiry records are retained for as long as needed to support active projects and meet legal or warranty requirements, then deleted or anonymized.
Depending on your region, you may request access, correction, or deletion of personal data. Contact [email protected] to exercise rights.
We apply administrative and technical safeguards appropriate to B2B inquiry processing. No method of transmission is completely secure; please avoid sending sensitive personal data unrelated to the project.
We may update this policy periodically. Continued use of the site after changes constitutes acceptance of the revised policy.